Trang Chính
I know I haven’t posted in forever, but this is just too great to pass up:
<blockquote>Not only has this heap of grievances failed to deter
DecorMyEyes, but as Ms. Rodriguez’s all-too-cursory Google search
demonstrated, the company can show up in the most coveted place on the
Internet’s most powerful site.
Which means the owner of DecorMyEyes might be more than just a
combustible bully with a mean streak and a potty mouth. He might also be
a pioneer of a new brand of anti-salesmanship – utterly noxious retail –
that is facilitated by the quirks and shortcomings of Internet commerce
and that tramples long-cherished traditions of customer service, like
deference and charm.
Nice? No.
Profitable?
“Very,” says Vitaly Borker, the founder and owner of DecorMyEyes,
during the first of several surprisingly unguarded conversations.
“I’ve exploited this opportunity because it works. No matter where
they post their negative comments, it helps my return on investment. So I
decided, why not use that negativity to my advantage?”
</blockquote>
<blockquote>Not only has this heap of grievances failed to deter
DecorMyEyes, but as Ms. Rodriguez’s all-too-cursory Google search
demonstrated, the company can show up in the most coveted place on the
Internet’s most powerful site.
Which means the owner of DecorMyEyes might be more than just a
combustible bully with a mean streak and a potty mouth. He might also be
a pioneer of a new brand of anti-salesmanship – utterly noxious retail –
that is facilitated by the quirks and shortcomings of Internet commerce
and that tramples long-cherished traditions of customer service, like
deference and charm.
Nice? No.
Profitable?
“Very,” says Vitaly Borker, the founder and owner of DecorMyEyes,
during the first of several surprisingly unguarded conversations.
“I’ve exploited this opportunity because it works. No matter where
they post their negative comments, it helps my return on investment. So I
decided, why not use that negativity to my advantage?”
</blockquote>
